FAQs

1. What is Leelaa?

Leelaa by Sshivada & Sriidhanya is an online jewelry brand founded by two sisters, offering elegant, handcrafted, and contemporary jewelry collections.

2. How can I place an order?

 You can place your order directly on our website: www.leelaa.in 

Simply:

  1. Browse our collection 💍

  2. Add your favourites to cart 🛒

  3. Proceed to checkout ✅

For any queries or assistance, feel free to reach us on:
📩 WhatsApp: +91 73562 53497
📸 Instagram: @leelaa_onlne

3. What payment methods do you accept?

We accept UPI, net banking, debit/credit cards, wallets, and other secure online payment options.

4. Do you ship across India?

Yes, we ship across India through trusted courier partners. International shipping will be introduced soon.

5. How long will delivery take?

Delivery usually takes 5–10 business days depending on your location. For custom orders, delivery timelines may vary.

  • Returns are accepted only in case of damage, defect, or wrong product.

  • Refunds will be processed within 7–10 working days after verification.
    (Refer to our Refund & Returns Policy for details.)

  • Please record a clear, continuous opening video of the sealed parcel and product for any return or exchange request

We currently don’t offer customized jewellery; all our designs are handpicked ready-made collections.

Once your order is shipped, you will receive a tracking link via email/Whatsapp

Track Courier

https://www.shiprocket.in/shipment-tracking/

For any queries, write to us at enquiry@leelaa.in or visit our Contact Us page.