At Leelaa by Sshivada & Sriidhanya, your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.leelaa.in or interact with us through our online store, social media, or customer service.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address.
  • Payment Information: UPI, credit/debit card, net banking, or wallet details (processed securely by our payment partners).
  • Usage Data: Website browsing details, IP address, device type, and cookies to improve your shopping experience.

2. How We Use Your Information

Your data is used for:

  • Processing and fulfilling your orders.
  • Providing order updates and customer support.
  • Improving our products, services, and website experience.
  • Sending you exclusive offers, promotions, and updates (only if you opt-in).

3. Data Security

  • We use secure encryption (SSL) to protect your personal and payment information.
  • Payment transactions are handled only through trusted third-party payment gateways.
  • We never store sensitive payment details like card numbers or UPI PINs.

4. Sharing of Information

  • We do not sell or rent your personal data to third parties.
  • Information may be shared only with:
    • Logistics partners (for shipping your order).
    • Payment providers (for completing your transactions).
    • Legal authorities if required by law.

5. Cookies

Our website uses cookies to:

  • Remember your preferences.
  • Enhance browsing and checkout experience.
  • Track website analytics (non-personal data only).

You can disable cookies in your browser, but some website features may not function properly.

6. Your Rights

  • You can request access, correction, or deletion of your personal information anytime.
  • You may opt-out of promotional emails and messages.

7. Policy Updates

Leelaa may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

For privacy-related queries, please contact:
📧 enquiry@leelaa.in
🌐 www.leelaa.in